UGH! That’s not ideal. The Train Like a Ballerina app and website does require a reasonably fast internet connection. And even then despite having a speedy internet connection, networks can have random cut-outs which will interfere with streaming some media content. Try updating your browser to the latest version. Then clear your cache (following the instructions here http://www.refreshyourcache.com/) and restart your computer. We suggest switching browsers to Chrome or Firefox as browsers such as Safari often have issues with all heavy tech based websites.
If you’re still having problems, try calling your internet provider or email our friendly fitness team at email@example.com
Please note however connection issues or internet speed unfortunately can’t be fixed by our team.