fbpx

Frequently Asked Questions

Be sure to always consult with your doctor before commencing any new health, fitness or nutrition program. While we’re always here to provide general help and support, this should not be used in place of professional advice.

Unfortunately TLB app and web does require a good internet connection to work seamlessly. For web users we recommend using GOOGLE CHROME or FIREFOX as browsers such as Safari have proven to be extremely slow. We also recommend connecting to a WIFI or check how fast your internet actually is. If you're still having problems please message us at hello@trainlikeaballerina.com.

TLB is a ballet inspired fitness program created by ex-professional Ballerina Louisa Paterson and founder of Train Like a Ballerina. Combining the beauty of ballet with strength and resistance training to sculpt a lean, defined body of a Ballerina. Combining mat work and floor barre mixed with ballet movements, stretches, cardio & weight training to shape, elongate & strengthen not just ballerina’s bodies, but every body. The TLB method was created on some of the top professional Ballerina's in the world to remain lean & strong through their careers. Now available to all, TLB makes training like a ballerina accessible to all.

Yes! All Train Like a Ballerina workouts on TLB have been specifically designed for strength progressions making the programs and workouts possible for complete beginners to professionals dancers. With a range of different programs available you decide how often and how challenging you train.

Heck to the YES you will be! TLB comes with a range of different programs to choose from including a range of PRO STRENGTH & CONDITIONING programs. Increase the strength of the resistance band used or weights to challenge yourself even further. If you're looking to improve your technique in a certain area, select workouts specifically targeted at turn out, extensions, posture, higher jumps or foot & ankle strength - all ranging from absolute beginners to professionals.

We've designed the workouts so you can train anywhere & everywhere & with minimal to no equipment. There are two styles of workout options to choose from including guided follow along full length videos as well as no sound, swipe across full workouts so you're able to train in studio or at home, with friends or on your own.
In the strength section select between, lower, upper or full body as well as targeted workouts for core, glutes, inner thighs & hamstrings. In our ballet technique section there are full workouts aimed at improving your turn out, extensions, jumps, posture & foot/ankle strength & flexibility.

If increasing your flexibility is what you'e are looking to improve there are hundreds of easy to follow along to stretching and mobility videos as well as targeted videos for side splits, middle splits and all over body flexibility.

All Train Like a Ballerina workouts are designed to do with little to no equipment. Some workouts can be made more challenging with the help of a resistance band or a theraband tied together. Some more challenging workouts do however require small hand weights. We recommend 2 x 2-4kgs but we advise you start with light weights and build up to heavier weights as you progress.

Whether you're looking to increase your over all strength, technique, sculpt a lean ballerina body or increase your flexibility - TLB has a range of carefully curated programs for you! Ranging from beginner to professional and from 4 weeks - 3 months. After selecting your program you will receive an email explaining exactly what the program entails and you'll find all of your workouts in your personalised calendar in the top right corner. All you need to do is click on workouts on the day in your calendar and train!

Sure can! TLB is $19.50 per month and that gives you access to all of our workouts, key exercises and programs! Or if you’d like to sign up for longer, we have a 3 month subscription for $49.50 (15% off) and a 12 month subscription for just $115 (that’s over 50% off)!

To make this as seamless as possible, we use a snazzy payment system called Stripe – a leading company in secure online payments. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To check out Stripe’s security guide, head to https://stripe.com/docs/security/stripe

Yes, ja, sie! TLB is available worldwide. Through the payment system Stripe your payment will be calculated into your currency.

WELCOME to TLB! Log in using your email and password. Select from hundreds of Train Like a Ballerina workouts on the platform to start working out immediately. Select from strength, flexibility, ballet technique or guided workouts. If a program is what you're looking for, select the program you'd like to join and you will receive an email with your first week of workouts. New workouts are added every week so be sure to check in regularly to see them.

Well that's no good. Have you entered your card details correctly? If still no luck, it could be your bank being a bit cautious of a foreign payment system. Have a chat with them about it and, if you’re still having trouble, send the TLB team an email at hello@trainlikeaballerina.com We’re always here to give you a helping hand.

No worries! Shoot through an email to hello@trainlikeaballerina.com and we’ll work through any concerns with you. Alternatively you can cancel your subscription at any time via log in - profile (top right corner) - membership - cancel subscription.

You have a subscription, so once you make your first payment, all the work is really done. Payments will come out on the date of subscription, and each month after (unless you’re on a longer subscription). You can cancel any time via your profile with complete access to TLB until the end of your paid period.

UGH! That’s not ideal. Despite having a speedy internet connection, networks can have random cut-outs which will interfere with streaming some media content. Try updating your browser to the latest version possible. Then clear your cache (following the instructions here http://www.refreshyourcache.com/) and restart your computer. We suggest switching browsers to Chrome or Firefox.

They’re our top picks. If you’re still having problems, try calling your internet provider. Unfortunately, connection issues can’t be crunched or lunged away by the TLB team.

Been there, forgot that! Hit the FORGOT YOUT PASSWORD button underneath the NEXT button on the LOGIN page.

Gee you’re missing out! Here’s where they might be hiding:

Spam folder (probably alongside the emails saying you’ve won $1,000,000 from a mysterious foreign prince) Settings: just make sure your email is entered correctly and that Updates & News is turned ‘ON’!

Alrighty. Let’s do some investigation work. Try updating your browser to the latest version, then check that your cookies aren’t set to ‘blocked’. Next, clear your cache (following the instructions here http://www.refreshyourcache.com/). If it’s still giving you headaches, make sure you’re using the correct email and password for the account you’re signing into – it’s easy to get them confused!

EAT LIKE A BALLERINA is coming soon! But in the meantime if you have any questions about food & nutrition head to our TEAM page and get in contact with one of our team Dieticians, Nutritionists or Naturopaths. They're here to help and look forward to answering your questions!

If you are experiencing any kind of medical issue or injury please see a doctor or specialist ASAP. While our community will be there to support you, you should never take medical advice from anyone but a certified professional.

The information contained on this website should not be used as a substitute for the advice of an appropriately qualified Doctor or other Health Care provider and is intended as a guide and for information purposes only. Please consult a registered medical practitioner if you have any health queries or concerns. We attempt to provide accurate and up to date information but no guarantee is made to that effect.

For general enquiries, email us at hello@trainlikeaballerina.com

Please note that while we are active on Facebook and Instagram all member enquiries do need to come through via email for us to guarantee that we will be able to help!

For all media, publicity or collaboration enquiries please contact trainlikeaballerina@gmail.com

If you are experiencing any technical problems please contact our tech team at hello@trainlikeaballerina.com

Please note we can not confirm any question or queries sent through social media will be answered. Please send an email as soon as you have any problems and we'll help you as quickly as possible.

TLB iOS version is AVAILABLE now in the Apple App Store! Ensure to subscribe via the TLB web version to have access to the web + app.

New workouts are added every month! Including full follow along Train Like a Ballerina classes, targeted workouts, flexibility flows, yoga flows & technique tips & tricks from both Louisa & our other master trainers.

TLB training Android version is AVAILABLE now in Google Play! Ensure to subscribe via the TLB web version to have access to the web + app.

YES! All subscribers who subscribe through the WEB version will also have full access to the TLB apps both Android & iOS. Just simply download the TLB training app from the App Store or Google Play and use the same login details. PLEASE NOTE if you subscribe through Google Play or the App Store you will only have access to that app, not web as well.

Super sad to see you go but we know not every program is for every body! To unsubscribe you must unsubscribe from the platform on which you subscribed. PLEASE NOTE if you are subscribed via an app and do not cancel within the trial period there is unfortunately nothing we can do.

Web - There is a button to unsubscribe in your profile in the top right corner from the main page.

App Store - https://support.apple.com/en-au/HT202039

Google Play - https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

TLB comes with your very own personalised calendar. To add a program to your calendar go to programs - enrol - select your desired start date - then all workouts in that program will appear in your calendar which is in the top right corner of the main page.

YES - The favourite function allows you to save all of your favourite workouts in one spot! Simply click the grey heart on the workout description & it will be saved to your favourites which are accessible from the main page through the heart icon

TLB has multiple incredible strength & flexibly programs for you to enrol in ranging from 4 weeks to 3 months. Simply go to the program section on the main screen. Select your start date & click enrol. All of your workouts will now show in your personalised calendar. To un-enrol or to select a new start date go back to the enrolled program to change. And yes you can most definitely enrol in two programs at a time!

The first place to check is your spam, promotion or junk folders - the code sometimes accidentally gets thrown in there! There are unfortunately some emails that the system doesn't recognise such as T-Mobile. In order to receive your verification code you will have to change your email address you signed up with.. This can be done by simply emailing hello@trainlikeaballerina.com.

;