Alrighty, let’s do some investigation work! Try updating your browser to the latest version, then check that your cookies aren’t set to ‘blocked’. Next, clear your cache (following the instructions here http://www.refreshyourcache.com/). If it’s still giving you a headache, make sure you’re using the correct email and password for the account you’re signing into – it’s easy to get them confused!
If you’re on the Train Like a Ballerina app ensure you have the latest version of the app by going to the App Store or Google Play and selecting UPDATE.
If nothing else is working try resetting your password to simply email our friendly team at firstname.lastname@example.org